Frequently Asked Questions (FAQs)
FAQs for Tippers |
FAQs for Vehicle Owners
FAQs for Tippers
How do I provide a tip to the
police?
1. Call #911.
2. Inform the operator that you are providing information on a suspected stolen
vehicle using information supplied to you by StolenCarReports.
3. Provide the Make, Model, Color, Year, complete License Plate or VIN, and the
location of the vehicle.
4. To become eligible for a reward, ask the operator to include your name or Tipper
Login ID in the report.
5. After you provide a tip to #911, record your tip on the StolenCarReports website.
IMPORTANT NOTE:
TAKE NO DIRECT ACTION TO RECOVER A SUSPECTED STOLEN VEHICLE OTHER THAN CALLING #911. ANY FURTHER ACTION MAY PUT YOUR SAFETY AT RISK.
Do the police operate StolenCarReports?
No, StolenCarReports is not operated by the police. However, StolenCarReports works
with law enforcement agencies and other organizations to fight auto-theft. The National
Insurance Crime Bureau encourages the efforts of StolenCarReports and other companies
whose mission is to have a positive impact on vehicle theft.
Do I have to tell the police who
I am when I provide a tip?
You are not obligated to tell the police who you are when you provide a tip about
a stolen vehicle. Instead of supplying your actual name you may choose to supply
the police with your StolenCarReports Tipper ID. However, if you want to become
eligible for rewards from StolenCarReports, you will need to identify yourself to
StolenCarReports when you provide a tip to police. This information may be subpeonaed
by law enforcement or a lawyer.
Can I keep a record of the tip(s)
that I provide to police?
Yes, you can record your tip at the StolenCarReports website. For reward eligibility
record your tips at StolenCarReports after you have reported the information to
#911 or to the police.
What if I want to remain anonymous?
If you wish to make a completely anonymous tip, you should call #911 from a payphone
and withhold your name. By providing anonymous tips, you will still help the fight
against auto-theft, but you forfeit the reward opportunity from StolenCarReports.
Also, to remain anonymous, do not record your tip on the StolenCarReports website.
How do I receive information about
stolen vehicles in my area?
During the registration process, you have the opportunity to sign up for StolenCarReports
"Alerts" (information about reported stolen vehicles) for your area. These "Alerts"
can be sent to you via email and/or wireless device. You can receive "Alerts" for
multiple areas, and you can add additional "Alerts" schedules by modifying your
preferences.
How often will I receive information
from StolenCarReports?
You can select to receive alerts from StolenCarReports daily, weekly, or in real
time.
How much does it cost to be a
StolenCarReports Tipper?
There is no fee to be a StolenCarReports Tipper. In fact, if you provide a tip that
leads to the recovery of a stolen vehicle you may become eligible for cash and non-cash
rewards.
How will I receive a reward?
If you qualify for a reward, StolenCarReports can issue a check directly to you,
or send a reward to you via PayPal. You can sign up for free PayPal account by clicking
here: (PayPal). Rewards are usually distributed between 60
to 120 days after the vehicle is recovered.
What if I need to contact someone
at StolenCarReports?
You can contact us by sending an e-mail to "Info" at StolenCarReports.com, or by
using our online Contact form. (See bottom of page.)
How can I get my local law enforcement
agencies involved with StolenCarReports?
If your local law enforcement agency is not participating in the StolenCarReports
program send an e-mail to "Info" at StolenCarReports.com with the name of your city,
and any contact information that you can provide regarding your local law enforcement.
FAQs for Vehicle Owners
How big is the auto-theft problem
in the United States?
There are more than a million cars stolen in the US every year. Auto thefts cost
the insurance industry and individual car owners more than $7.5 billion annually.
How can StolenCarReports enlist
others to help me recover my vehicle if it is stolen?
StolenCarReports will send a description of your vehicle to its audience of registered
"Tippers" in the form of an email, or wireless text message alert. Tippers will
then report any information they discover about your vehicle to the police. Information
about the stolen vehicle will also be available through the searchable database
at the StolenCarReports website.
How do I register my stolen vehicle
with StolenCarReports?
Registration is done online at www.StolenCarReports.com and takes just a few minutes.
You need to report the theft to police first. Complete instructions for registering
a stolen car are available on the StolenCarReports website.
Is my contact information confidential?
StolenCarReports will never sell or share your personal information with anyone
(hyperlink: "Privacy Policy") unless required to do so by court order.
How are StolenCarReports Tippers
rewarded?
A StolenCarReports Tipper, who provides valuable information about a stolen car,
may become eligible for cash (up to $250) and non-cash rewards.
What happens if my car is not recovered?
If you upgrade to the Premium Service and have alerts send out on your vehicle,
and your vehicle is not recovered in 90-days, StolenCarReports will send you $22.50
worth of IDstickers for you to share with your friends and family and help to ensure
that you are never again the victim of vehicle theft. Click here for details on
this offer.